October 19, 2012 by tastytallahassee
Before I get into my awful experience at Siam Sushi, I want to pose a question for you to think about. What’s worse at a restaurant? Bad service with good food or good service with bad food?
My answer is that both are equally as bad. And that, my friends, is why I will never go to Siam Sushi for dinner again.
I’ll try to keep this short and to the point. A few nights ago, some friends and I (6 of us, to be exact) decided to head to Siam Sushi for a late dinner. We got there around 9 pm (the restaurant is open til 11 on Fridays). We weren’t given a wait time but we waited 20 minutes or so for someone to clear our table after being told they were doing it right when we walked in. I have a feeling we would have been waiting longer but I gave the hostess “the stare” after about 15 minutes to let her know we were still waiting. Okay, not really a big deal – the restaurant *was* pretty busy. Let’s move on to what happened once we were finally seated.
We were quickly given waters and menus. Good job! But then what? A server never came to our table. After another 15 minute wait, I found the hostess and asked if we had a server. “Oh no, she didn’t come over there?” Nerp. Negative. The hostess saved the day, yet again, by finding us a server. At this point, we are starving and all know exactly what we want to order. After all, it was now about 9:40. Everyone else got sushi, but I had my sights set on their basil fried rice with shrimp. Some of my friends ordered wine and beer, a few wanted soup and one got edamame. Off the server goes to put in our orders.
Our drinks came out in an okay-time period, except one of them was forgotten (a beer). The bartender later brings it to the table. My friend asks him for a glass to pour the beer into and he says (I kid you not), “Those are a little hard to come by tonight, but I’ll see what I can do.” Ummmm.. okay.. so what you’re telling me is that you are short on glasses at 10 pm at night? Do you not have a dishwasher? Weird occurence #128 of the night.
Eventually, edamame and soups come out. I must say that I was highly jealous of my friends who ordered soup because I was getting into a pissy low-blood-sugar rage. I guess I should fast forward to when we got our food, about AN HOUR later. That’s right. We didn’t eat our dinner until about 10:45. The food was fine, but the service was the worst I have experienced in a long time. Our server was a sweet girl (once we finally got a server, that is), but the wait time for literally everything made this one craptastic experience. Not to mention that Siam Sushi isn’t exactly cheap.. As you can tell, I was a pissed off lady that night. At least I got to spend my 2 hours at this restaurant with good friends!
Price: $20 per person
Atmosphere and cleanliness: Decently clean, nice restaurant
Food: Too annoyed to enjoy it
Service: Terrible. Never going back because of it.